Privacy policy
Privacy Policy Liever Duurzaam
About our privacy policy
Liever Duurzaam cares a lot about your privacy. We therefore only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Liever Duurzaam. The effective date for the validity of these conditions is 18/08/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Online store software
Shopify
Our webshop has been developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purposeBased on the agreement we have concluded with them, Shopify is obliged to take appropriate security measuresThese security measures consist of the application of SSL encryption and a strong password policyShopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or storedShopify reserves the right to share collected data within its own group in order to further improve the service.
Web hosting
Hostnet.nl
We purchase web hosting and e-mail services from Hostnet.nlHostnet.nl processes personal data on our behalf and does not use your data for its own purposesHowever, this party can collect metadata about the use of the servicesThis is not personal dataHostnet.nl has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal dataHostnet.nl is obliged to observe secrecy on the basis of the agreement.
Email and mailing lists
MailChimp
We send our e-mail newsletters with MailChimpMailChimp will never use your name and e-mail address for its own purposesAt the bottom of every e-mail sent automatically via our website you will see the 'unsubscribe' linkYou will then no longer receive our newsletterYour personal data is stored securely by MailChimpMailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and readMailChimp reserves the right to use your data to further improve the service and to share information with third parties in this context.
Hostnet.nl
We use the services of Hostnet.nl for our regular business e-mail trafficThis party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possibleHostnet.nl has no access to our mailbox and we treat all our email traffic confidentially.
payment processors
Shopify Payments
We use the Shopify Payments platform to handle (part of) the payments in our webshopShopify Payments processes your name, address and residence details and your payment details such as your bank account or credit card numberShopify Payments has taken appropriate technical and organizational measures to protect your personal dataShopify Payments reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this contextAll the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Shopify Payments's services for which they engage third partiesShopify Payments does not store your data longer than permitted by law.
Paypal
We use the Paypal platform to handle (part of) the payments in our webshopPaypal processes your name, address and residence details and your payment details such as your bank account or credit card numberPaypal has taken appropriate technical and organizational measures to protect your personal dataPaypal reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this contextPaypal shares personal data and information regarding your financial position with credit rating agencies in the event of an application for a deferred payment (credit facility).All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Paypal's services for which they engage third parties.Paypal does not store your data longer than permitted by law.
Shipping and logistics
POSTNL
If you place an order with us, it is our job to have your package delivered to youWe use the services of POSTNL to carry out the deliveriesIt is therefore necessary that we share your name, address and residence details with POSTNLPOSTNL only uses this information for the purpose of executing the agreementIn the event that POSTNL engages subcontractors, POSTNL will also make your data available to these parties.
GLS
If you place an order with us, it is our job to have your package delivered to youWe use the services of GLS to carry out deliveriesIt is therefore necessary that we share your name, address and residence details with GLSGLS only uses this data for the purpose of executing the agreementIn the event that GLS engages subcontractors, GLS will also make your data available to these parties.
DPD
If you place an order with us, it is our job to have your package delivered to youWe use the services of DPD to carry out deliveriesIt is therefore necessary that we share your name, address and residence details with DPDDPD only uses this data for the purpose of executing the agreementIn the event that DPD engages subcontractors, DPD will also make your data available to these parties.
Billing and accounting
E-bookkeeping
We use the services of E-accounting to keep track of our administration and accountingWe share your name, address and residence details and details regarding your orderThis data is used for the administration of sales invoicesYour personal data is sent and stored protectedE-bookkeeping is bound to secrecy and will treat your data confidentiallyE-bookkeeping does not use your personal data for purposes other than those described above.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our servicesThis means that the purpose of the processing is always directly related to the assignment you provideWe do not use your data for (targeted) marketingIf you share information with us and we use this information - other than at your request - to contact you at a later time, we will ask you for explicit permission.Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our servicesThis data (for example your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, Liever Duurzaam may be required by law to share your data in connection with government tax or criminal investigations.In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data as long as you are a client of oursThis means that we keep your customer profile until you indicate that you no longer wish to use our servicesIf you indicate this to us, we will also regard this as a request to forgetBased on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.However, employees no longer have access to your client profile and documents that we have produced in response to your order.
Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us.We explain below which rights these are and how you can invoke these rightsIn principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail addressIn the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourselfWe keep records of completed requests, in the event of a request to be forgotten we administer anonymised dataYou will receive all statements and copies of data in the machine-readable data format that we use within our systemsYou have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or can be traced back to itYou can make a request to this effect to our contact person for privacy mattersYou will then receive a response to your request within 30 daysIf your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjustedYou can make a request to this effect to our contact person for privacy mattersYou will then receive a response to your request within 30 daysIf your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or can be traced back to itYou can make a request to this effect to our contact person for privacy mattersYou will then receive a response to your request within 30 daysIf your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, carried out by another partyYou can make a request to this effect to our contact person for privacy mattersYou will then receive a response to your request within 30 daysIf your request is granted, we will send you copies or copies of all data about you that we have processed or processed by other processors or third parties on our behalf, to the e-mail address known to us.In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of Liever DuurzaamIf you object, we will immediately cease data processing pending the handling of your objectionIf your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processingYou also have the right not to be subject to automated individual decision-making or profiling.
We do not process your data in such a way that this right appliesIf you believe that this is the case, please contact our contact person for privacy matters.
cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” serviceWe use this service to keep track of and receive reports on how visitors use the websiteThis processor may be obliged to provide access to this data on the basis of applicable laws and regulationsWe have not allowed Google to use the analytics information obtained for other Google services.
Third Party Cookies
In the event that software solutions from third parties use cookies, this is stated in this privacy statement.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any timeHowever, you will always find the most recent version on this pageIf the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
Contact details
Liever Duurzaam
Regentesselaan 4-A
3762 DS, Soest
The Netherlands
T:+31 (0) 30 3205009
E:info@lieverduurzaam.nl
Contact person for privacy matters
JGR Hospers
Last update:November 29, 2023